Shipping policy

To ensure the best logistics experience and meet diverse customer needs, we offer two shipping modules based on stock location and item rarity:

1. Delivery Options & Timeframes

Total Delivery Time = Processing Time (1-2 days) + Shipping Time

  • US Local Direct (From US): Available for us customers
    • Shipping Time: 2-5 Business Days.
  • International Shipping (From China): Available for our global customers.
    • Shipping Time: 3-9Business Days.
Note: Estimated delivery dates are evaluated based on your specific destination and order details. While the timeframes listed above reflect our standard service, actual delivery may vary due to uncontrollable factors (such as weather or logistics strikes) or for remote locations. These estimates are for reference only. Midas Toy reserves the right of final interpretation.

2. Shipping Fees & Coverage

Regions Covered:

  • United States: (52 of 62 states)
  • Europe: France, Germany, Italy, Poland, Denmark, Sweden, Spain, Belgium, Netherlands, Austria, Hungary, Portugal, Czechia, Slovakia, Bulgaria.
  • Asia-Pacific: Australia (7 of 8 states/territories), Singapore, Vietnam, Malaysia, Philippines, Thailand, Japan, South Korea, New Zealand.
  • United Kingdom: (4 of 5 regions)

3. Order Tracking

Once your order is dispatched, you will receive a Shipping Confirmation Email containing your tracking number.

  • Update Lag: Please allow 48-72 hours for the carrier to update the tracking information on their system.
  • Track Here: You can monitor your package via 17Track Official Site.

4. Duties & Taxes

Import duties, taxes, and related customs fees may be charged once the package arrives in the destination country.

  • Responsibility: These charges are determined by local customs and must be paid by the recipient.
  • Policy: As customs policies vary widely, we recommend contacting your local customs office for specific details before ordering.

5. Need More Help?

If your tracking status hasn't updated for an extended period or your package is exceeding the scheduled timeframe:

  • Step 1: Verify the estimated delivery window for your specific item.
  • Step 2: Contact our support team for a priority check.

📧 Email us at: rico@midastouch.partners Our customer service team will get back to you as soon as possible.